Stay safe from financial scams
We take the security of our clients and potential clients very seriously and have recently identified a number of people who are impersonating Quilter employees, by email or via a website contact page that has been reached via a search engine. If you have been contacted by someone you do not recognise using a variation of a Quilter email address, or have any other security concerns, please forward the email to firstname.lastname@example.org.
To become Scam Smart and reduce the risk of fraud we urge you to review our guidance. Take four minutes to find out how to keep your finances safe by visiting our ‘Stay Safe’ page on Quilter.com, which includes a scam reporting form.
Fraudsters are also impersonating the FCA and Serious Fraud Office, claiming that Quilter Cheviot is under investigation and instructing customers to liquidate their portfolios. The FCA will never contact you directly to ask for information regarding your policy or to ask you to surrender your portfolio. If you are in any doubt about the authenticity of contact from the FCA, call their Consumer Helpline on 0800 111 6768.